- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Towing, near Louisville, Kentucky Advantage was quick to send me updates on when my car would be picked up. I was able to leave my car to be picked up and it was brought to my house. Roy showed up quick and was very personable. I would recommend using them!~ Courtney S, 05/21/2024
5 Star ServiceLouisville
This is by far the best towing company I have ever used. Not only are the drivers professional, THEY ARE FAST! They know what they are doing and they do it well. Please don't waste your time going anywhere else!~ Ben B,
